Frequently Asked Questions
Got questions? We’ve got you covered
1. Is the time I select my confirmed appointment time?
No. The time you select is your preferred time, not the final confirmed slot.
Our team will check availability and confirm the exact appointment time via WhatsApp or call.
2. When will my booking be confirmed?
You will receive a confirmation message after we review your request and check therapist availability. This usually happens within a short time after booking.
3. Can my appointment time change?
Yes. If your selected preferred time is unavailable, we will suggest the closest available time and confirm it with you before finalizing.
4. What happens if I don’t respond to confirmation messages?
If we are unable to reach you, your booking may remain unconfirmed or be released, especially during peak hours.
5. Can I book for multiple guests?
Yes. You can add multiple guests in the form. However, all appointments are subject to therapist availability, and guests may be scheduled at slightly different times if needed.
6. Will all guests be treated at the same time?
Not always. Simultaneous sessions depend on therapist availability. We will inform you if there are any timing adjustments.
7. Can I modify or cancel my booking?
Yes. Please contact us via WhatsApp or phone to reschedule or cancel in advance.
8. What if I arrive late?
Late arrivals may result in a shortened session or rescheduling, depending on availability.
9. Do I need to pay in advance?
This depends on the booking. You will be informed during confirmation if advance payment is required.
10. How do I contact you quickly?
Use the WhatsApp button for the fastest response and booking support.
Stay Connected
Never miss our special massage offers and the latest wellness news!
Services
Facial Treatments